Perhaps that’s more a reflection of us, as a society. There’s an old saying in corporate life.

An organisation’s culture is defined by the worst behaviour the CEO is willing to accept (including be indifferent to).

However, I’d argue its more than that. Since the CEO can be amazing, the company fail, or customers flock to an oversold product run entirely by a sales and marketing team, with no ability to deliver at all. It’s probably more likely

An organisation’s culture is defined by the worst behaviour the market is willing to accept (including be indifferent to).

We only have to look at Ryanair for an example of how they had to change eventually.